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Account Security Alert: ArenaNet
Page 1 of 1
Account Security Alert: ArenaNet
ArenaNet noreply@guildwars2.com
Account Security Alert: ArenaNet
23-04-2013 16:05
Greetings!
Due to an unusual change in your access pattern, the Guild Wars 2 account under this email address has been locked. This can be caused by logging in from a new location, but it may also signal an attempt to compromise your account. If you feel that your account's security is at risk, please follow the steps below.
Step 1: Verify Your Account Ownership
Click on the link below to verify your e-mail address of the Guild Wars 2 account:
https://account.guildwars2.com/account/login-support.html
Step 2: Secure Your Computer
Ensure that your computer is free from any malicious programs, as a password change alone may not deter future attacks. Visit our Account Security website to learn how to protect your computer from unauthorized access.
Step 3: Secure Your Email Account
Choose a new password for your email account and review your email for any filters or rules you did not create. For more information on securing your email account, visit our Account and Computer Security page.
Step 4: Choose a New Password
Change your password to resume using this Guild Wars 2 account, as your former password no longer grants access to any login-protected Guild Wars 2 account service or game. Visit our Password Reset page to begin the password change process.
Once you’ve regained access to your account, you can add additional security with Mobile Authenticator, a free service that allows you to unlock your Guild Wars 2 account on your own with a few simple steps. For more
information, see the Account Protect FAQ
--The ArenaNet Team
Need help or have questions about your Guild Wars account? Visit our support site: http://en.support.guildwars2.com/
At Tue, 23 Apr 2013 22:05:52 +0800, the email sender noreply@guildwars2.com sent you an email from the IP address 218.61.1.73 located in China, Shenyang.
Account Security Alert: ArenaNet
23-04-2013 16:05
Greetings!
Due to an unusual change in your access pattern, the Guild Wars 2 account under this email address has been locked. This can be caused by logging in from a new location, but it may also signal an attempt to compromise your account. If you feel that your account's security is at risk, please follow the steps below.
Step 1: Verify Your Account Ownership
Click on the link below to verify your e-mail address of the Guild Wars 2 account:
https://account.guildwars2.com/account/login-support.html
Step 2: Secure Your Computer
Ensure that your computer is free from any malicious programs, as a password change alone may not deter future attacks. Visit our Account Security website to learn how to protect your computer from unauthorized access.
Step 3: Secure Your Email Account
Choose a new password for your email account and review your email for any filters or rules you did not create. For more information on securing your email account, visit our Account and Computer Security page.
Step 4: Choose a New Password
Change your password to resume using this Guild Wars 2 account, as your former password no longer grants access to any login-protected Guild Wars 2 account service or game. Visit our Password Reset page to begin the password change process.
Once you’ve regained access to your account, you can add additional security with Mobile Authenticator, a free service that allows you to unlock your Guild Wars 2 account on your own with a few simple steps. For more
information, see the Account Protect FAQ
--The ArenaNet Team
Need help or have questions about your Guild Wars account? Visit our support site: http://en.support.guildwars2.com/
- Code:
X-Account-Key: account5
X-UIDL: EDEEE3BE-AC1E-11E2-BCEE-00237DE334C2
X-Mozilla-Keys:
x-store-info:4r51+eLowCe79NzwdU2kR3P+ctWZsO+J
Authentication-Results: hotmail.com; spf=none (sender IP is 218.61.1.73) smtp.mailfrom=jqpuz@WWW-9763E06E580.com; dkim=none header.d=guildwars2.com; x-hmca=none
X-SID-PRA: noreply@guildwars2.com
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD02
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Received: from WWW-9763E06E580.com ([218.61.1.73]) by BAY0-MC2-F43.Bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
Tue, 23 Apr 2013 07:06:05 -0700
Message-ID: <CC01D04ED3556801DD7559EDBB9EBE1B@WWW-9763E06E580.com>
From: "ArenaNet" <noreply@guildwars2.com>
To: <r_thomassen@live.nl>
Subject: Account Security Alert: ArenaNet
Date: Tue, 23 Apr 2013 22:05:52 +0800
MIME-Version: 1.0
Content-Type: text/html;
charset="utf-8"
Content-Transfer-Encoding: base64
X-Priority: 3
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X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5512
Return-Path: jqpuz@WWW-9763E06E580.com
X-OriginalArrivalTime: 23 Apr 2013 14:06:05.0898 (UTC) FILETIME=[B2454AA0:01CE402B]
At Tue, 23 Apr 2013 22:05:52 +0800, the email sender noreply@guildwars2.com sent you an email from the IP address 218.61.1.73 located in China, Shenyang.
Email Sender: | noreply@guildwars2.com |
IP address: | 218.61.1.73 |
IP address country: | China |
IP address state: | Liaoning |
IP address city: | Shenyang |
IP address latitude: | 41.7922 |
IP address longitude: | 123.4328 |
ISP of this IP: | China Unicom Liaoning province network |
Organization: | China Unicom Liaoning province network |
Accounts questionnaire
Guild Wars 2 noreply@guildwars.com
Accounts questionnaire
24-04-2013 15:11
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
At Wed, 24 Apr 2013 21:11:33 +0800, the email sender noreply@guildwars.com sent you an email from the IP address 218.57.145.146 located in China, Jinan.
Accounts questionnaire
24-04-2013 15:11
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
- Code:
X-Account-Key: account5
X-UIDL: 61A16D2D-ACE0-11E2-94C8-00237DE49966
X-Mozilla-Keys:
x-store-info:4r51+eLowCe79NzwdU2kR3P+ctWZsO+J
Authentication-Results: hotmail.com; spf=none (sender IP is 218.57.145.146) smtp.mailfrom=noreply@guildwars.com; dkim=none header.d=guildwars.com; x-hmca=none
X-SID-PRA: noreply@guildwars.com
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD02
X-Message-Info: z6+tzUa3IoSkHoZNP7yC+W8WxC1lAx8/E89hIjvo/VIYyelfykhCFmPmuUpATSW5QWb4rQluIx5+sW5cZg4ogT4So+V5OqHZxx5CjqA4O/v9HfSGecdHU+Y1+NI2oPr8BgQJG2rqPgJkbkoeC2QL+xBAObAHryo/
Received: from guildwars.com ([218.57.145.146]) by BAY0-MC3-F40.Bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
Wed, 24 Apr 2013 06:10:51 -0700
From: "Guild Wars 2" <noreply@guildwars.com>
Subject: Accounts questionnaire
To: r_thomassen@live.nl
Content-Type: text/html;charset="GB2312"
Content-Transfer-Encoding: 8bit
Date: Wed, 24 Apr 2013 21:11:33 +0800
X-Priority: 3
X-Mailer: Microsoft Outlook Express 6.00.2800.1158
Return-Path: noreply@guildwars.com
Message-ID: <BAY0-MC3-F405cBG83F0018bcfa@BAY0-MC3-F40.Bay0.hotmail.com>
X-OriginalArrivalTime: 24 Apr 2013 13:10:51.0561 (UTC) FILETIME=[252F5990:01CE40ED]
At Wed, 24 Apr 2013 21:11:33 +0800, the email sender noreply@guildwars.com sent you an email from the IP address 218.57.145.146 located in China, Jinan.
Email Sender: | noreply@guildwars.com |
IP address: | 218.57.145.146 |
IP address country: | China |
IP address state: | Shandong |
IP address city: | Jinan |
IP address latitude: | 36.6683 |
IP address longitude: | 116.9972 |
ISP of this IP: | China Unicom Shandong province network |
Organization: | China Unicom Shandong province network |
Accounts questionnaire
Guild Wars 2 noreply@guildwars.com
Accounts questionnaire
27-04-2013 15:04
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
At Sat, 27 Apr 2013 21:04:38 +0800, the email sender noreply@guildwars.com sent you an email from the IP address 58.135.224.106 located in China, Beijing.
Accounts questionnaire
27-04-2013 15:04
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
- Code:
X-Account-Key: account5
X-UIDL: FA038416-AF3A-11E2-AB41-00237DE335F4
X-Mozilla-Keys:
x-store-info:4r51+eLowCe79NzwdU2kRwMf1FfZT+Jrph9/aVxAUxxLFL5+1pNUiCRQud3/iMwRGRjrh0pA6tKcIaZ2//ZSA/qO1h6rIgcHu7g6NP8+amEbNwQ6knck8h2KQxHrWe/gxHRd1IeCNKw=
Authentication-Results: hotmail.com; spf=none (sender IP is 58.135.224.106) smtp.mailfrom=noreply@guildwars.com; dkim=none header.d=guildwars.com; x-hmca=none
X-SID-PRA: noreply@guildwars.com
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD0w
X-Message-Info: 2etWe3f/w1emhdx/aseFKBcstcLheLgPBVP3r5xW13kvbOLnTMaIGno1qaLLFykMAf97/+GXyhxs0r+WdkcEJNwF1MVRIlv86vI+Rk2BNnaLPRp7Ftf2N2UB2MkWO+Bbzh1mU5ALTcrD4cuySUX7IxONAV5IxQjX
Received: from guildwars.com ([58.135.224.106]) by BAY0-MC2-F18.Bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
Sat, 27 Apr 2013 06:04:27 -0700
From: "Guild Wars 2" <noreply@guildwars.com>
Subject: Accounts questionnaire
To: r_thomassen@live.nl
Content-Type: text/html;charset="GB2312"
Content-Transfer-Encoding: 8bit
Date: Sat, 27 Apr 2013 21:04:38 +0800
X-Priority: 3
X-Mailer: Microsoft Outlook Express 5.50.4133.2400
Return-Path: noreply@guildwars.com
Message-ID: <BAY0-MC2-F184kDn9cv003274b7@BAY0-MC2-F18.Bay0.hotmail.com>
X-OriginalArrivalTime: 27 Apr 2013 13:04:28.0516 (UTC) FILETIME=[C01C9240:01CE4347]
At Sat, 27 Apr 2013 21:04:38 +0800, the email sender noreply@guildwars.com sent you an email from the IP address 58.135.224.106 located in China, Beijing.
Email Sender: | noreply@guildwars.com |
IP address: | 58.135.224.106 |
IP address country: | China |
IP address state: | Beijing |
IP address city: | Beijing |
IP address latitude: | 39.9289 |
IP address longitude: | 116.3883 |
ISP of this IP: | Beijing Education Information Network |
Organization: | Beijing Education Information Network |
Guild Wars 2 Support
ArenaNet noreply@guildwars2.com
Guild Wars 2 Support
za 18-5-2013 03:21
<>
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
At Sat, 18 May 2013 09:21:06 +0800, the email sender noreply@guildwars2.com sent you an email from the IP address 61.129.32.27 located in China.
Guild Wars 2 Support
za 18-5-2013 03:21
<>
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
- Code:
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Authentication-Results: hotmail.com; spf=softfail (sender IP is 61.129.32.27) smtp.mailfrom=noreply@guildwars2.com; dkim=none header.d=guildwars2.com; x-hmca=fail header.id=noreply@guildwars2.com
X-SID-PRA: noreply@guildwars2.com
X-AUTH-Result: FAIL
X-SID-Result: FAIL
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD02
X-Message-Info: 11chDOWqoTmjqhOzvWWho/vK8oL2x1FIoEm0Tn+r3D4Vy8IHo2wUnjl+jMlHqQABRWY63OUbdrAjFlAn2Sz5EbL6iGKPc2GZR++35k5ubGyZL0B+WmzZXHnjPF2kX8krMxJ5L3XAhC7340jcIc4J3dBtirABua++5EdUL6OgOtE=
Received: from guildwars2.com ([61.129.32.27]) by SNT0-MC3-F48.Snt0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
Fri, 17 May 2013 18:21:20 -0700
From: "ArenaNet" <noreply@guildwars2.com>
Subject: Guild Wars 2 Support
To: r_thomassen@live.nl
Content-Type: text/html; charset="GB2312"
Content-Transfer-Encoding: quoted-printable
Date: Sat, 18 May 2013 09:21:06 +0800
X-Priority: 3
X-Mailer: Microsoft Outlook Express 5.00.2919.6700
Return-Path: noreply@guildwars2.com
Message-ID: <SNT0-MC3-F48388q5aG000fb2eb@SNT0-MC3-F48.Snt0.hotmail.com>
X-OriginalArrivalTime: 18 May 2013 01:21:20.0480 (UTC) FILETIME=[00C1E600:01CE5366]
MIME-Version: 1.0
At Sat, 18 May 2013 09:21:06 +0800, the email sender noreply@guildwars2.com sent you an email from the IP address 61.129.32.27 located in China.
Email Sender: | noreply@guildwars2.com |
IP address: | 61.129.32.27 |
IP address country: | China |
IP address state: | n/a |
IP address city: | n/a |
IP postcode: | n/a |
IP address latitude: | 35.0000 |
IP address longitude: | 105.0000 |
ISP of this IP: | Data Communication Division |
Organization: | ChinaNet Shanghai Province Network |
Guild Wars 2 Support
ArenaNet guildwars2@ncsoft.com
Guild Wars 2 Support
wo 22-5-2013 21:34
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
At Thu, 23 May 2013 03:33:47 +0800, the email sender guildwars2@ncsoft.com sent you an email from the IP address 218.249.21.234 located in China, Beijing.
Guild Wars 2 Support
wo 22-5-2013 21:34
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
- Code:
x-store-info: 4r51+eLowCe79NzwdU2kR2jqqCgBoD6PZGqS0p9ryhk=
Authentication-Results: hotmail.com; spf=fail (sender IP is 218.249.21.234) smtp.mailfrom=guildwars2@ncsoft.com; dkim=none header.d=ncsoft.com; x-hmca=fail header.id=guildwars2@ncsoft.com
X-SID-PRA: guildwars2@ncsoft.com
X-AUTH-Result: FAIL
X-SID-Result: FAIL
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD02
X-Message-Info: 11chDOWqoTmjqhOzvWWho/DQMNfhinIyHCU2Vv0btg9zL7DI24+ZJaJyepOwOtQb+xoAttrjJJbm/5GvDiwtUwu9E5FWY4+hqiOa4XMRztkNEYo13UwU5qCNSQax3xtmKUOWaKubdSI1dYVyIguhc4fuocg6sfJAWqUpFsBLZbk=
Received: from ncsoft.com ([218.249.21.234]) by BAY0-MC3-F11.Bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
Wed, 22 May 2013 12:32:58 -0700
From: "ArenaNet" <guildwars2@ncsoft.com>
Subject: Guild Wars 2 Support
To: r_thomassen@live.nl
Content-Type: text/html; charset="GB2312"
Content-Transfer-Encoding: quoted-printable
Date: Thu, 23 May 2013 03:33:47 +0800
X-Priority: 3
X-Mailer: Microsoft Outlook Express 6.00.2800.1106
Return-Path: guildwars2@ncsoft.com
Message-ID: <BAY0-MC3-F11LzoINoS0091bd4c@BAY0-MC3-F11.Bay0.hotmail.com>
X-OriginalArrivalTime: 22 May 2013 19:32:59.0071 (UTC) FILETIME=[2A9CBCF0:01CE5723]
MIME-Version: 1.0
At Thu, 23 May 2013 03:33:47 +0800, the email sender guildwars2@ncsoft.com sent you an email from the IP address 218.249.21.234 located in China, Beijing.
Email Sender: | guildwars2@ncsoft.com |
IP address: | 218.249.21.234 |
IP address country: | China |
IP address state: | Beijing |
IP address city: | Beijing |
IP postcode: | n/a |
IP address latitude: | 39.9289 |
IP address longitude: | 116.3883 |
ISP of this IP: | Beijing Sanxin Shidai Co. Ltd |
Organization: | Beijing Sun Rise Technology CO.LTD |
Guild Wars 2 Support [10067234817]
ArenaNet noreply@guildwars2.net
Guild Wars 2 Support [10067234817]
vr 24-5-2013 00:12
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
At Fri, 24 May 2013 06:12:04 +0800, the email sender noreply@guildwars2.net sent you an email from the IP address 123.124.174.213 located in China, Beijing.
Guild Wars 2 Support [10067234817]
vr 24-5-2013 00:12
Greetings!
It will be ongoing for further investigation by ArenaNet's employees.
We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, click the link below.
https://account.guildwars2.com/account/login-support.html
Once your account authentication has been completed, we will check your account and let you know what we can do for you.
Need help or have questions about your account? Visit our support site: http://support.guildwars2.com/.
The Guild Wars 2 Team
- Code:
x-store-info: 4r51+eLowCe79NzwdU2kR3P+ctWZsO+J
Authentication-Results: hotmail.com; spf=none (sender IP is 123.124.174.213) smtp.mailfrom=noreply@guildwars2.net; dkim=none header.d=guildwars2.net; x-hmca=none header.id=noreply@guildwars2.net
X-SID-PRA: noreply@guildwars2.net
X-AUTH-Result: NONE
X-SID-Result: NONE
X-Message-Status: n:n
X-Message-Delivery: Vj0xLjE7dXM9MDtsPTA7YT0wO0Q9MjtHRD0yO1NDTD02
X-Message-Info: /3z5fcrqMMUMuqyIyKstMVeSMb033gRmXNYwMq4KrBcgkwhnFCxzxfl3m+8L9Dc8sDD/7KGwJhrt3whE0VyaVzmw7TtrT92M4+OvjCbguJ9wFpFDrz9h1uZR+RdEL0M74fKuPFQaFkqI9LousKyyNDQ1JsNGzSx998vN/zAn8dY=
Received: from guildwars2.net ([123.124.174.213]) by COL0-MC1-F15.Col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
Thu, 23 May 2013 15:12:15 -0700
From: "ArenaNet" <noreply@guildwars2.net>
Subject: Guild Wars 2 Support [10067234817]
To: r_thomassen@live.nl
Content-Type: text/html; charset="GB2312"
Content-Transfer-Encoding: quoted-printable
Date: Fri, 24 May 2013 06:12:04 +0800
X-Priority: 3
X-Mailer: Microsoft Outlook Express 6.00.2800.1158
Return-Path: noreply@guildwars2.net
Message-ID: <COL0-MC1-F15Cf9q4Ve004b8c8c@COL0-MC1-F15.Col0.hotmail.com>
X-OriginalArrivalTime: 23 May 2013 22:12:16.0429 (UTC) FILETIME=[95A795D0:01CE5802]
MIME-Version: 1.0
At Fri, 24 May 2013 06:12:04 +0800, the email sender noreply@guildwars2.net sent you an email from the IP address 123.124.174.213 located in China, Beijing.
Email Sender: | noreply@guildwars2.net |
IP address: | 123.124.174.213 |
IP address country: | China |
IP address state: | Beijing |
IP address city: | Beijing |
IP postcode: | n/a |
IP address latitude: | 39.9289 |
IP address longitude: | 116.3883 |
ISP of this IP: | China Unicom Beijing |
Organization: | China Unicom Beijing |
Account Security Alert: ArenaNet
ArenaNet noreply@guildwars2.com
Account Security Alert: ArenaNet
vr 31-5-2013 21:07
Greetings!
Due to an unusual change in your access pattern, the Guild Wars 2 account under this email address has been locked. This can be caused by logging in from a new location, but it may also signal an attempt to compromise your account. If you feel that your account's security is at risk, please follow the steps below.
Step 1: Verify Your Account Ownership
Click on the link below to verify your e-mail address of the Guild Wars 2 account:
https://account.guildwars2.com/account/login-support.html
Step 2: Secure Your Computer
Ensure that your computer is free from any malicious programs, as a password change alone may not deter future attacks. Visit our Account Security website to learn how to protect your computer from unauthorized access.
Step 3: Secure Your Email Account
Choose a new password for your email account and review your email for any filters or rules you did not create. For more information on securing your email account, visit our Account and Computer Security page.
Step 4: Choose a New Password
Change your password to resume using this Guild Wars 2 account, as your former password no longer grants access to any login-protected Guild Wars 2 account service or game. Visit our Password Reset page to begin the password change process.
Once you’ve regained access to your account, you can add additional security with Mobile Authenticator, a free service that allows you to unlock your Guild Wars 2 account on your own with a few simple steps. For more
information, see the Account Protect FAQ
--The ArenaNet Team
Need help or have questions about your Guild Wars account? Visit our support site: http://en.support.guildwars2.com/
At Sat, 1 Jun 2013 03:06:49 +0800, the email sender noreply@guildwars2.com sent you an email from the IP address 115.239.245.221 located in China, Hangzhou.
Account Security Alert: ArenaNet
vr 31-5-2013 21:07
Greetings!
Due to an unusual change in your access pattern, the Guild Wars 2 account under this email address has been locked. This can be caused by logging in from a new location, but it may also signal an attempt to compromise your account. If you feel that your account's security is at risk, please follow the steps below.
Step 1: Verify Your Account Ownership
Click on the link below to verify your e-mail address of the Guild Wars 2 account:
https://account.guildwars2.com/account/login-support.html
Step 2: Secure Your Computer
Ensure that your computer is free from any malicious programs, as a password change alone may not deter future attacks. Visit our Account Security website to learn how to protect your computer from unauthorized access.
Step 3: Secure Your Email Account
Choose a new password for your email account and review your email for any filters or rules you did not create. For more information on securing your email account, visit our Account and Computer Security page.
Step 4: Choose a New Password
Change your password to resume using this Guild Wars 2 account, as your former password no longer grants access to any login-protected Guild Wars 2 account service or game. Visit our Password Reset page to begin the password change process.
Once you’ve regained access to your account, you can add additional security with Mobile Authenticator, a free service that allows you to unlock your Guild Wars 2 account on your own with a few simple steps. For more
information, see the Account Protect FAQ
--The ArenaNet Team
Need help or have questions about your Guild Wars account? Visit our support site: http://en.support.guildwars2.com/
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Authentication-Results: hotmail.com; spf=none (sender IP is 115.239.245.221) smtp.mailfrom=mmpbsiac@WWW-9763E06E580.org; dkim=none header.d=guildwars2.com; x-hmca=none header.id=noreply@guildwars2.com
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Received: from WWW-9763E06E580.org ([115.239.245.221]) by BAY0-MC1-F3.Bay0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4900);
Fri, 31 May 2013 12:07:06 -0700
Message-ID: <A65889D867276C69E153130D23A9E915@WWW-9763E06E580.org>
From: "ArenaNet" <noreply@guildwars2.com>
To: <r_thomassen@live.nl>
Subject: Account Security Alert: ArenaNet
Date: Sat, 1 Jun 2013 03:06:49 +0800
MIME-Version: 1.0
Content-Type: text/html;
charset="utf-8"
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X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5512
Return-Path: mmpbsiac@WWW-9763E06E580.org
X-OriginalArrivalTime: 31 May 2013 19:07:06.0424 (UTC) FILETIME=[0AE15B80:01CE5E32]
At Sat, 1 Jun 2013 03:06:49 +0800, the email sender noreply@guildwars2.com sent you an email from the IP address 115.239.245.221 located in China, Hangzhou.
Email Sender: | noreply@guildwars2.com |
IP address: | 115.239.245.221 |
IP address country: | China |
IP address state: | Zhejiang |
IP address city: | Hangzhou |
IP postcode: | n/a |
IP address latitude: | 30.2936 |
IP address longitude: | 120.1614 |
ISP of this IP: | China Telecom Zhejiang |
Organization: | China Telecom Zhejiang |
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